Traveling to places you don't know could be a stressful prospect. Many questions come to mind: are there any good hotels? What happens if I have to cancel? Is it safe to travel there? and a myriad of other questions. Here we attempt to answer the most common ones but will make sure that no question goes unanswered previous to your trip.

 

How many people are on each trip?

We are a boutique tour operator and, as such, we keep our travel groups small. The largest groups are capped at 20 people.

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What's included in the tour price?

All travel in-country and all accommodations. Breakfast is always included and most lunches and dinners too. Also all ground transportation as needed along with tour guide services.

OUR PRICE DOES NOT INCLUDE:

• International round-trip flight and any airport taxes

• Personal expenses such as telephone bills, laundry expenses, beverages, etc.

• Insurance against theft, loss, illness and/or accident etc.

• Gratuities, baggage porterage and other extras not specified

• Tips for Tour Guides and Drivers

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What's your cancellation policy? Do I get a refund?

In case of cancellation, the following fees will apply based on the date of the written Cancellation Notice:

• 61 days or more prior to arrival: Non-Refundable deposit

• 60-31 days prior to arrival: Non-refundable deposit + 50% of the Trip Cost

• 30 days or less prior to arrival: Non-refundable deposit + 100% of the entire trip cos

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Do you modify your tours once in country?

We may if it is needed for the safety of our travelers.

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I have some dietary needs. Can you accommodate that?

Yes, absolutely. We work directly with the restaurants to ensure that your dietary needs (allergies, dislikes, preferences) are addressed in advance.

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Is there lots of walking involved?

It all depends on the destination, but the quick answer is most likely yes. We will let you know what days are of more intensity so you may decide to do something else if you desire.

 

Is it safe to travel now?

That is something we are always monitoring through the news and with our in-country contacts. The modern world is full of risks: political unrest, epidemics, etc. even right here, at home. We will make travel decisions knowing that safety is of utmost importance - rest assured that we will never compromise it.

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How are the accommodations?

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Can you help with pre-and post-trip travel arrangements?

Yes, we do it all the time. Most of our travelers chose to arrive earlier and/or depart late. And some want to extend their stay and go explore nearby regions. We can help arrange all of this.

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What do I need to know about the country/region we’ll be visiting?

We will start informing you about country/region specifics once the departure date gets closer. Things like the expected weather, currency exchanges, detailed itinerary, etc. will be communicated to you well in advance of the trip.

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Do I need travel insurance?

Yes - we highly recommend that you purchase travel insurance. We can help you with this - just let us know.

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